Introduction:
Configuration settings in Windows Internet Explorer 7 and Windows Internet Explorer 8 may cause one or more of the following issues:
This article describes how to optimize or reset Internet Explorer in Windows Vista to resolve these issues.
More Information:
To resolve these issues, use the following methods in the order in which they are presented.
Method 1: Clear cached data in Internet Explorer
loadTOCNode(2, 'moreinformation'); To determine whether a performance issue or an error message is caused by corruption in the temporary Internet files or in other cached information that is used by Internet Explorer, you must clear cached data. To do this, follow these steps:
Internet Explorer 7
Internet Explorer 8
A progress bar is displayed to indicate that the browsing history is being cleared. After this process is complete, test Internet Explorer to verify that it works correctly. If issues still occur, try Method 2.
Method 2: Reset security settings for Internet Explorer
loadTOCNode(2, 'moreinformation'); If you configure security settings to be too restrictive, you may prevent Internet Explorer from displaying certain Web sites. To determine whether an issue is caused by overly restrictive security settings, revert to default security settings. To do this, follow these steps:
After you do this, test Internet Explorer to verify that it works correctly. If issues still occur, try Method 3.
Note: If this method does not resolve the issue, you can restore Internet Explorer to its previous security level.
Method 3: Run Internet Explorer in "No Add-Ons" mode
loadTOCNode(2, 'moreinformation'); Internet Explorer add-ons, such as ActiveX controls and browser toolbars, are used by some Web sites to provide an enhanced browsing experience. An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer. To determine whether the error is caused by an add-on, run Internet Explorer in "No Add-Ons" mode. To do this, follow these steps:
If no errors occur, the problem is caused by one of the add-ons that typically load together with Internet Explorer. In this case, use one of the following options.
Option 1: Reset Internet Explorer
loadTOCNode(3, 'moreinformation'); Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons in the future, they must be reinstalled. To reset Internet Explorer settings, use Method 4.
Option 2: Use the Manage Add-ons tool to determine which add-on is causing the issue
loadTOCNode(3, 'moreinformation'); Use the Manage Add-ons tool in Internet Explorer to individually disable each add-on to determine which add-on is causing errors. To do this, follow these steps:
Internet Explorer 7
Internet Explorer 8
After you have used this process to determine which add-on is causing errors, you can disable that add-on. Or, you can uninstall the software that installs the add-on. We also recommend that you contact the software vendor that provided the add-on for additional troubleshooting and support.
For more information about add-ons in Internet Explorer, see the following article in Windows Help:
Internet Explorer add-ons: frequently asked questions
Method 4: Reset Internet Explorer settings
loadTOCNode(2, 'moreinformation'); To determine whether a performance issue or an error message is caused by configuration settings, reset Internet Explorer to its default configuration. This was its state when Windows Vista was originally installed.
To have us reset the Internet Explorer settings for you, go to the " Fix it for me " section. To reset the Internet Explorer settings yourself, go to the " Let me fix it myself " section.
Fix it for me
To reset Internet Explorer settings automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50195
Note: This Fix it tool should be run on Windows Vista. If you are using Windows 7, go to Method 5 .
Note: This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note: If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Next, go to the " Did this fix the problem? " section.
Let me fix it myself
loadTOCNode(3, 'moreinformation'); To do this, follow these steps:
Did this fix the problem?
loadTOCNode(3, 'moreinformation'); Check whether the Internet Explorer settings are reset. If the Internet Explorer settings are reset, you are finished with this section.
For more information about the changes that occur when you reset the Internet Explorer settings, see the following articles in Windows Help:
Reset Internet Explorer 7 settings
Reset Internet Explorer 8 settings
Method 5: Internet Explorer troubleshooters in Windows 7
loadTOCNode(2, 'moreinformation'); By default, Windows 7 has the following two Internet Explorer troubleshooters:
Run Internet Explorer troubleshooters
loadTOCNode(3, 'moreinformation');Click Start , and then click Control Panel .
After you run the "Internet Explorer Performance" troubleshooter, start Internet Explorer to see whether the issue is fixed. If the issue still occurs, run the 'Internet Explorer Safety' troubleshooter by using the same steps as mentioned earlier
The information in this article applies to:
Windows Internet Explorer 8, when used with: