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Reinstall or repair Internet Explorer in Windows Vista and Windows XP
     

Summary:

This article describes how to reinstall or to repair Windows Internet Explorer in Windows Vista and Windows XP. You may have to do this if you have problems with Internet Explorer because of damaged files or missing registration information.

Introduction:

You may have to reinstall or to repair Internet Explorer in Windows Vista and Windows XP if you have problems with Internet Explorer because of damaged files or missing registration information.

Methods to follow for Internet Explorer 7 or Internet Explorer 8

Method 1: Reset the Internet Explorer settings

If you have Internet Explorer 7 or Internet Explorer 8 installed, you can repair damaged files or missing registration information in Internet Explorer 7 or in Internet Explorer 8. To do this, follow these steps:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the Advanced tab, click Reset.
  4. In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

Method 2: Reinstall Internet Explorer 7 or Internet Explorer 8

For Internet Explorer 7

To download and reinstall Internet Explorer 7 for Windows XP, visit the following Microsoft Download Center Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B

For Internet Explorer 8

To download and reinstall Internet Explorer 8 for Windows XP, visit the following Microsoft Download Center Web site:

http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_ad7fa1d4-a75b-4df7-ad63-f581977282a8

Method 3: Install Windows XP Service Pack 3

You may be able to resolve problems with Internet Explorer 7 by installing Windows XP Service Pack 3.

To install Windows XP Service Pack 3, follow these steps:

  1. Visit the following Microsoft Web site:

    http://update.microsoft.com

  2. Click Express Install (Recommended).
  3. If your computer qualifies, Windows XP Service Pack 3 will be one of the updates that are automatically selected. Click Install.
  4. Review the Microsoft Software License Terms. Then, if you agree with the terms, click to accept them.

For more information how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389  How to obtain the latest Windows XP service pack?

Methods to follow for Internet Explorer 6

Any of the methods in this article may resolve your problem. Feel free to select the one that you are most comfortable with.

Recommendation: We recommend that you install the latest version of Internet Explorer, version 8. Installing the latest version of Internet Explorer will resolve several issues that were experienced in earlier versions of Internet Explorer. The latest version also includes the latest security, performance, and feature enhancements. If you do not want to install Internet Explorer 8, or if for some reason cannot do this, use the methods that are listed here. Start with Method 1 to reinstall Internet Explorer 6.

For information about how to install Internet Explorer 8, visit the following Microsoft Web site:

http://www.microsoft.com/windows/products/winfamily/ie/default.mspx 

Note: After you install Internet Explorer 8, you can repair damaged files or missing registration information in Internet Explorer 8. To do this, follow these steps:

  1. Start Internet Explorer 8.
  2. On the Tools menu, click Internet Options.
  3. On the Advanced tab, click Reset.
  4. In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

Method 1: Install Windows XP Service Pack 2 or Windows XP Service Pack 3

If you do not want to install Internet Explorer 8, or for some reason cannot do so, you may be able to resolve problems with Internet Explorer 6 by installing Windows XP Service Pack 2 or Windows XP Service Pack 3.

To install Windows XP Service Pack 2, follow these steps:

  1. Visit the following Microsoft Web site:

    http://update.microsoft.com

  2. Click Express Install (Recommended).
  3. If your computer qualifies, Windows XP Service Pack 2 will be one of the updates that are automatically selected. Click Install.
  4. Review the Microsoft Software License Terms. Then, if you agree with it, accept it.

For more information how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389  How to obtain the latest Windows XP service pack?

Method 2: Repair Internet Explorer 6 by using the System File Checker in Windows XP

If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 8, you may be able to resolve problems with Internet Explorer 6 by running the System File Checker.

To run the System File Checker, follow these steps:

  1. Click Start, click Run type sfc /scannow, and then press ENTER.
  2. Follow the prompts throughout the System File Checker process.
  3. Restart the computer when System File Checker process is complete.

Method 3: Reinstall Internet Explorer 6 by using the Ie.inf file

If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 8, you may be able to resolve problems with Internet Explorer 6 by using the Ie.inf file to reinstall Internet Explorer 6. To do this, follow these steps:

  1. Click Start, click Run, type %systemroot%\inf, and then press ENTER.
  2. Find the Ie.inf file that is located in Windows\Inf folder.
  3. Right-click the Ie.inf file, and then click Install.
  4. Restart the computer when the file copy process is complete.

Troubleshooting for advanced computer users

If the methods that are listed in this article do not resolve the issue, you may be able to resolve the issue by performing an in-place upgrade (reinstallation) of Windows XP. For more information how to complete an in-place upgrade, click the following article number to view the article in the Microsoft Knowledge Base:

315341  How to perform an in-place upgrade (reinstallation) of Windows XP?

After you perform an in-place upgrade, visit the following Microsoft Web site to install the latest software updates that are available for Windows XP:

http://update.microsoft.com

References:

For Windows Vista

For information about how to obtain Windows Vista SP1, visit the following Microsoft Web sites.

For beginning to intermediate computer users:

http://www.microsoft.com/windows/windows-vista/quick-start/sp1.aspx 

For IT Professionals:

http://technet.microsoft.com/en-us/windows/bb738089.aspx 

For Windows XP:

For more information about Windows XP Service Pack 3, visit the following Microsoft Web site:

http://www.microsoft.com/windows/products/windowsxp/sp3/default.mspx 

For more information about how to help protect your personal computer, visit the following Microsoft Web site:

http://www.microsoft.com/protect/default.mspx 

For more information about how to obtain and to install Windows XP Service Pack 2, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/using/security/expert/russel_installsp2.mspx 

For more information about how to obtain Windows XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

322389  How to obtain the latest Windows XP service pack?

For more information about how to install Windows XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

875364  Detailed installation walkthrough for Windows XP Service Pack 2

The information in this article applies to:

  • Windows Internet Explorer 8
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 in Windows Vista
  • Microsoft Internet Explorer 6.0, when used with:

    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition

Keywords: MS Article ID 318378

 

 
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