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Symptom:

When a registry hive becomes damaged, your computer may become unbootable, and you may receive one of the following Stop error messages on a blue screen:

Unexpected Shutdown

Stop:0xc0000135

Cause:

Registry damage often occurs when programs with access to the registry do not cleanly remove temporary items that they store in the registry. This problem may also be caused if a program is terminated or experiences a user-mode fault.

Resolution:

Note: The hotfix that is described in this article automatically repairs the registry during startup, but does not display any notification of this process. If you import a damaged registry hive, you may receive a notification, and the recovery of the registry hive takes place as it imports.

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

Date Time Version Size File name
--------------------------------------------------------
28-Feb-2002 10:13 5.1.2600.29 1,846,272 Ntkrnlmp.exe
28-Feb-2002 10:14 5.1.2600.29 1,901,568 Ntkrnlpa.exe
28-Feb-2002 10:14 5.1.2600.29 1,874,432 Ntkrpamp.exe
28-Feb-2002 10:13 5.1.2600.29 1,879,168 Ntoskrnl.exe

Status:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed below. This problem was first corrected in Windows XP Service Pack 1.

The information in this article applies to:

Microsoft Windows XP Home Edition

Microsoft Windows XP Professional

Keywords: MS Article ID 318159

 

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